POSITION SUMMARY:

The Development Coordinator is an experienced, professional individual providing support to the Ronald McDonald House Development team.  The successful candidate will demonstrate exceptional organizational, database management skills, website knowledge and the ability to communicate respectfully and professionally with families, donors and volunteers.

SPECIFIC RESPONSIBILITIES INCLUDE BUT MAY NOT BE LIMITED TO:

• Maintain meeting calendars for upcoming volunteer/donor events and keep team apprised of requirements and produces related materials.
• Ensure the tracking and fulfillment of pledges, donor recognition activities, receipting and timely acknowledgement.
• Prepare timely and regular donor and fundraising status reports.
• Undertake prospect research.
• Organize and coordinate cultivation and stewardship activities such as meetings, tours, dinners and other events.
• Develop and prepare all necessary materials, proposals, letters, reports and acknowledgments for solicitations, cultivation and stewardship of donors.
• Respond to donor and volunteer requests as required.  Answer phone inquiries and direct calls to the appropriate people for follow-up.
• Third Party event support as required.
• Assist with gift and pledge data entry when required.

Administrative Support

• Schedule meetings and organize calendars, arrange travel and conference registrations.
• Maintain filing system(s).
• Liaison with specific suppliers, manage purchases and bill payments and follow-up with finance as required.
• Provide a high level of customer service to donors, families and volunteers.
• Coordinate special projects as required.
• Answer phone calls and respond to donor and volunteer enquiries.

Meeting Support

• Provide support for Campaign Steering Committee, Capital Campaign meetings and other Development committee meetings.
• Draft agendas, collect and distribute meeting materials.
• Record, write and distribute minutes of meetings as required.
• Provided logistical (transportation, accommodation, meals, AV and registration) and administrative support for meetings.
• Draft agendas and collect and distribute meeting materials.

Education/Experience:

Post-seconary education in a commercial/business/administrative assistant or computer related college diploma or certificate program and 3-5 years of equivalent office experience supporting a team.

Knowledge, Skill and Abilities:

• 3-5 years experience in an administrative/clerical position
• Demonstrated excellent communication skills (verbal and written), interpersonal and problem solving skills
• Relevent post-secondary education
• Demonstrated superior organization, flexibility and multi-tasking skills within a team environment
• High degree of initiative and ability to complete assigned tasks and responsibilities despite interruptions
• Understand the need for professionalism and patience when communicating with donors and volunteers
• Excellent organization skills with the ability to prioritize a diverse workload within a team environment
• Accuracy and attention to detail is pertinent
• Proficient keyboarding skills and a demonstrated proficiency in computer applications including Word, Excel, Outlook, the Internet and Powerpoint
• Website experience
• Experience in the fundraising sector an asset
• Experience with Income Manager fundraising software an asset

TO APPLY:

Please forward your cover letter and resume to:

Email:  info@rmhhamilton.ca

or Fax:  905-521-9515

While we thank all applicants for their interest, only those selected for an interview will be contacted.