What You Should Know

Eligibility: Families are not admitted based on their financial need. Rather, they are admitted based on the medical condition of the child, room availability and the distance of their home from the hospital.

Accessibility: Our House is a fully accessible home complete with five barrier-free guestrooms. Should you require barrier-free accommodations, please specify when making the referral.

Smoke Free: Ronald McDonald House Hamilton is a smoke-free home. Alcohol and illegal drugs are not permitted.

Health Checks: Anyone who is suffering from or who has recently been exposed to a communicable illness cannot stay at Ronald McDonald House Hamilton. This includes family members with colds, flu or sore throats. This policy is vital in minimizing risk to children with weak immune systems staying at the House. Guests are required to complete a health check every morning.

Siblings & Other Family Members: Siblings and other family members are welcome to accompany the parents of the ill child. These siblings are required to be registered with the main office. It is the families responsibility to ensure that siblings are supervised. Childcare is not provided.

Our House:

  • RMHH is only able to offer one guest room per family.
  • Due to limited space, families may park one vehicle on-site (if space is available).
  • RMHH is a residential facility. There are no medical staff on site.


"Words cannot explain how relieved we were to have a place to go and rest, giving us the strength to go back to the hospital and show our daughter what courage looks like." - Jeff from Burlington

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